Yes! FREE SHIPPING is offered for all orders over $100 within Canada and USA, whereas shipping charges are calculated for all other regions. The shipping rate for orders under $100 in Canada and USA are a FLAT RATE of $12 Canadian.
We also offer FREE LOCAL DELIVERY - please determine your eligibility at checkout.
Yes, we offer WORLDWIDE shipping that is calculated at checkout for your specific region.
Kalosophie is not responsible for duties and taxes for international orders and these are not included in the final price of your order.
Please plan 1-3 business days processing time from the time you place your order to the time it ships out.
All Canadian orders are shipped via the Canada Post Expedited shipping service with tracking and Insurance and may take anywhere from 4-8 business days from the ship date to arrive depending on your destination. Please allow for extra shipping time due to Covid related issues. US orders may or may not be shipped with Tracking depending on rates and your destination and may experience delays due to Customs.
All International orders are shipped via Canada Post and the cost is calculated at checkout. Please allow for slight Covid related delays. When choosing your shipping service you can see the delivery standards for each option.
All orders, both domestic and international, are shipped via Canada Post. If you would like us to use a different postal service please e-mail us with your request.
Please allow for COVID-19 related delays.
Return unopened, unused products within 30 days for a full refund in your original payment method. Please email firstname.lastname@example.org to request a free return label and send the item back to us. If you receive damaged products please include images with your return request.
Yes! We offer a 15% Discount* to all KALOSOPHIE BEAUTY CLUB members (aka Newsletter Subscribers) on their first order after subscribing to the KALOSOPHIE mailing list. Please use code BEAUTY15 at checkout - but don't forget to sign up for the newsletter first otherwise the code will not generate a discount. Psst...sometimes you may need to refresh your page after you do this in order to complete your purchase. This promotional code cannot be combined with any other offers.
BEAUTY CLUB members are the first (and sometimes the only) to learn about new product launches, exclusive promotions, and more!
* Some brand exclusions apply.
We have answers! Email anytime to start a return, get clarification on the policy, or get help finding a product that will work for you!